Your data is in safe hands

We take security and confidentiality very seriously at mmg and want to give you our assurance that the following processes are in place and are at the forefront of our business at all times.

mmg maintains strict confidentiality measures as standardised by English law and covered by the Official Secrets Act. We implement rigorous security policies and guidelines to guarantee that customer information is safe and inaccessible to any unauthorised person or business. We conduct regular risk assessments and security audits to ensure that our security policies are up to date and fully enforced. 

Our security procedures:

• We operate from secure offices with coded door entry systems.
• All secure and confidential work is carried out on-site at these offices.  We do not send this type of work out to freelancers/homeworkers.
• All our in-house and UK based freelance staff are vetted, security cleared & sign a confidentiality agreement (we are also happy to sign individual confidentiality agreements).
• A number of employees have been through higher level security checks for highly confidential work.
• We use a secure email system.
• We operate secure streaming of voice files from a secure server.  
• Non-digital recordings and documents are locked in secure units.
• All files are encrypted and extensive firewalls are in place.  
• Documents are shredded, digital recordings are deleted and original recordings are destroyed or returned to client after use.
• We work at all times to the ISO27001 Information Security Standard.