No two jobs are ever the same, which is why our transcription services are bespoke so that we can offer the correct service tailored to the needs of each of our clients.

Our prices depend on a variety of issues including the type of work (i.e. secure, one to one interview, focus group, etc.), number of people, clarity, length and format of the recording, and turnaround time. We price our work in the following ways:

  • no. of folios
  • no. of pages
  • per audio minute

turnaround time

As each job is so different we cannot specifically say how long it will take to transcribe and each transcript depends on a number of factors as mentioned above. However, as a rule we say that on average the time of the recording will take approximately 6 times to transcribe, i.e. an hours' audio would take 6 hours to transcribe.

urgent deadlines

If you have an urgent deadline to meet, we offer a 'quick' service whereby we can turnaround your transcript in a faster time depending on the urgency of your job. Please call us for more details.

call before sending work

It is important that you call us prior to sending your work via email or uploading it to the website. If you do not call beforehand then your work may be overlooked and not processed in the time you require, especially if you require our 'quick' turnaround service.

payment terms

An itemised invoice will be supplied with every completed transcription. We request that payment is made promptly within 28 days from receipt of invoice - we accept cheque, BACS, cash or postal order payments. We reserve the right to claim statutory interest at 4% above the Bank of England base rate at the date the debt becomes overdue and debt recovery compensation in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

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